“Powerdown issues” are quite distinctive from “shutdown issues.” I define a shutdown problem as one wherein Windows doesn’t make it at least to the “OK to shut off your computer” screen.If Windows gets that far, or farther, then it has shut down correctly.The links page just mentioned provides a 10-step approach to troubleshooting STOP Messages in general, then itemized analysis on the most common of these.(STOP messages are identified by an 8-digit hexadecimal number, but also commonly written in a shorthand notation; e.g., a STOP 0x0000000A may also be written Stop 0x A.) Here are a few that may affect Win XP shutdown and restart.Press F8 during the restart and select “ Last Known Good Configuration.” If you catch the problem when it first occurs (meaning you likely have installed only one or two drivers or new service), this will return you to a previous working condition.
During such a hang, there is no response to Ctrl Alt Del; the mouse may or may not work. This is a known bug in Windows XP, for which Microsoft has a supported fix.
In the Control Panel, click User Accounts, then click “Change the way users log on or off.” Uncheck the box that says “Use the Welcome screen.” This removes the initial logon screen with individual icons for each user and, instead, pops up the classic logon prompt that requires each user to type a user name and password.
In the early days of Win ME, one of the biggest culprits for shutdown issue was the Creative Labs Sound Blaster Live.
Here’s the commonly reported problem scenario people encountered: On attempting shutdown, nothing at all appears to happen for a prolonged period of time.
Eventually, an “End Task” window appears, wanting to terminate DEVLDR32. No matter what one does, one ultimately is locked out of shutting down other than by a power switch shutoff.
Here’s what they have reported: Some users, when attempting either to shutdown or restart Win XP, get an error message similar to the following: STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE Stop Messages literally means that Windows has stopped. ) See Knowledge Base Links: STOP MESSAGES for much more information that the brief remarks below.